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How We Handle Your Account Information

We collect and protect the data you share when you open your account, deposit through bKash, Nagad or Rocket, and play across our lobby. This policy covers what we gather, how we use it, and your rights to access or delete it.

Account securityWallet protectionRequest handlingBangladesh supportData choices
oktk apk How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We built our data handling around account security and payment verification for Bangladesh players. Each deposit through bKash, Nagad or Rocket is logged with encryption; withdrawal requests trigger identity checks; and support conversations stay private. Here is how we manage the key privacy areas.

Payment Data Encryption

When you deposit via bKash, Nagad or Rocket, we encrypt your wallet reference and transaction ID. Payment processors handle the actual transfer; we store only the confirmation code and amount needed for account reconciliation and dispute resolution.

Cookie and Tracking Use

We use session cookies to keep you logged in, analytics cookies to track lobby visits and game launches, and preference cookies to remember language and wallet choices.

Data Retention Periods

Account records, deposit logs and gameplay history are kept for the period local regulations require, typically up to five years for financial verification.

Your Access Rights

You can request a copy of your account data, ask us to correct errors, withdraw marketing consent, or delete your account entirely.

POLICY CONTACT

How to Reach Us About Your Privacy

If you have questions about how we handle your data, want to access your account records, or request changes or deletion, our Bangladesh support team is ready to help. We respond to privacy requests through the same channels you use for account support.

Live Chat Open the chat window in your account dashboard and select privacy or data request from the menu. Our team will verify your identity and process your request during the same session or within one business day for complex cases.
Email Support Send your privacy request to the support email listed in your account settings. Include your registered mobile number and describe what data you want to review, update or delete.
Account Settings Log into your oktk apk account, go to privacy settings, and adjust cookie preferences, marketing consent or data-sharing options. You can download a copy of your account data or submit a deletion request directly from that page.

Common Questions About Your Data

We collect your full name, mobile number, email address, date of birth for age verification, and wallet details when you add bKash, Nagad or Rocket as a deposit method. Device type and IP address are logged for security and fraud prevention.

We encrypt wallet transaction references and store only the confirmation code and amount. The payment processor handles your wallet PIN and account credentials; we never see or store those details on our servers.

Yes. Contact our support team through live chat or email, confirm your identity, and request account deletion. We will remove your personal details within seven business days, though we retain anonymised transaction logs for the period local regulations require.

We share account and payment data with game providers for gameplay verification, payment processors for bKash, Nagad and Rocket transfers, and compliance partners where local law requires. We do not sell your information to third-party marketers.

Log into your account, go to notification settings, and uncheck marketing emails. You can also click the unsubscribe link at the bottom of any promotional message. Essential account and security emails will still reach you.

We use session cookies for login, analytics cookies to track site usage, and preference cookies for language and wallet settings. You can block non-essential cookies in your browser; session cookies remain active to keep your account secure during gameplay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.